In accordance with Law No. 29733 – Personal Data Protection Law, its regulation (Supreme Decree No. 003-2013-JUS), and other applicable regulations in Peru, users, clients, and visitors of the Polifood Perú S.A.C. website (hereinafter referred to as “The Data Controller”) are informed that their personal data will be processed in strict compliance with the principles of legality, consent, purpose, proportionality, quality, and security, in accordance with the terms established in this Privacy Notice.

I. IDENTITY AND ADDRESS OF THE CONTROLLER

The party responsible for processing your personal data is Polifood Perú S.A.C., with Tax Identification Number (RUC) 20601243268, located at Av. Separadora Industrial 1039, Urb. Vulcano, Ate District, Lima, Peru. For any communication related to the protection of personal data, please write to the following email address: 📧 privacidad@polifood.com.pe

II. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The personal data we collect will be used for the following primary purposes:
1. To respond to commercial, technical, or institutional inquiries about our products and services.
2. To process contact or quotation requests.
3. To register and manage contractual relationships with individual or corporate clients.
4. To prepare internal statistics and analytical reports to improve service quality.
5. To comply with legal, tax, commercial, and audit obligations.

Likewise, optionally and only with your consent, your data may be used for secondary purposes:
1. Sending promotional or technical information about new products, launches, and solutions offered by Polifood.
2. Participation in satisfaction surveys, business events, industry fairs, or commercial campaigns.
3. Creation of consumer or preference profiles for statistical or advertising purposes.

III. PERSONAL DATA WE COLLECT

To fulfill the purposes mentioned, we may collect the following categories of personal data:

• Full name
• Identity document (DNI, RUC, CE or other)
• Position or job title in the company
• Company or company name
• Landline or cell phone number
• Personal or corporate email
• Business or personal address
• Technical or commercial data related to your inquiry

Under no circumstances do we request sensitive data, unless the nature of the service requires it, in which case explicit consent will be requested.

IV. MEANS OF OBTAINING DATA

Personal data is collected through the following channels:

• Forms on the website www.polifood.com.pe
• Emails sent to official company accounts
• Direct contact through phone calls, sales visits or social media
• In-person interactions at trade shows, corporate events, or technical visits
• Legitimate and authorized database providers (where applicable)

V. INFORMATION CONSERVATION

Personal data will be retained only for as long as necessary to fulfill the purposes indicated above or as required by legal obligations. Once this period has ended, the information will be securely deleted.

VI. RIGHTS OF THE DATA HOLDER (ARCO RIGHTS)

As the owner of your personal data, you may exercise the following rights, known as ARCO Rights:

• Access: To know whether your data is being processed by Polifood and for what purpose.
• Rectification: To correct data that is inaccurate, incomplete, or outdated.
• Cancellation: To request the deletion of your data when it is no longer necessary.
• Opposition: To refuse the use of your data for certain purposes, such as advertising.

To exercise these rights, you must send a request to the email address: privacidad@polifood.com.pe, including the following information:
1. Full name of the data owner and identification number.
2. Description of the right you wish to exercise.
3. Scanned copy of your identification document (DNI, CE, passport, etc.).
4. Evidence or documents supporting your request (if applicable).

VII. DEADLINES AND RESPONSE TO REQUESTS

Polifood will respond to your request within a maximum period of 20 business days from the date of receipt. If the request is approved, the requested change will be implemented within an additional 10 business days. These deadlines may be extended once for a duly justified reason.

VIII. TRANSFER OF PERSONAL DATA

Polifood may transfer your personal data only in the following cases:

• To companies directly or indirectly linked for logistical, commercial or administrative purposes.
• To tax, regulatory or judicial authorities in compliance with legal obligations.
• To third-party service providers necessary for the execution of contracts (e.g., carriers, hosting, CRM, digital platforms), under strict confidentiality clauses.

Your personal data will not be sold, leased, or transferred to unauthorized third parties.

IX. SECURITY AND PROTECTION OF INFORMATION

Polifood has implemented the necessary technical, administrative, and organizational measures to ensure the confidentiality, integrity, and availability of personal data, such as:

• Use of secure servers
• Password and firewall protection
• Restricted access to authorized personnel
• Internal privacy policies

In the event of a security breach that significantly affects your data, you will be notified immediately by email or by posting on our website.

X. USE OF COOKIES AND SIMILAR TECHNOLOGIES

The Polifood website uses cookies and similar technologies to improve your browsing experience. Cookies allow you to remember preferences, analyze traffic patterns, and improve site usability. You can accept, reject, or configure the use of cookies from your browser.

XII. CONTACT INFORMATION

If you have any questions, comments, or would like to exercise your rights regarding the processing of your personal data, you can contact us at:
POLIFOOD PERÚ S.A.C.


📍 Address: Av. Separadora Industrial 1039, Urb. Vulcano, Ate, Lima – Peru

📧 Email: privacidad@polifood.com.pe


🌐Website: www.polifood.com.pe